Abstract:
Devolution is a tool that brings government services closer to the
people. Several countries are devolving functions so as to improve service
delivery, enhance governance, accountability and increase equity. Kenya
embarked on an ambitious devolution program which has achieved marked
degrees of success. Thus, this paper investigated effect of the management
support on the delivery of devolved services in selected counties in Kenya.
The study adopted a correlational analytic method targeting a population of
35,444 staff from 8 counties. A set of questionnaires were used that comprised
of a population of 384 employees selected from eight counties. Structured
and open-ended questionnaires were used in the study. Data analysis was
done using descriptive statistics, correlation and regression analysis.
Hypothesis 1(Ho1) stated that management support does not have a significant
effect on the delivery of devolved services in selected counties in Kenya.
Findings showed that management support had coefficients of estimate which
was significant basing on β1 = 0.761 (p-value = 0.000 which is less than α =
0.05). The null hypothesis was thus rejected and it was concluded that
management support had a significant effect on service delivery The study
concludes that there is need for enhanced management support and
supervision to the counties during project implementation because
management support provides an enabling environment at the county level that
facilitates effective devolved service delivery.
Description:
Thus, this paper investigated effect of the management support on the delivery of devolved services in selected counties in Kenya. The study adopted a correlational analytic method targeting a population of 35,444 staff from 8 counties. A set of questionnaires were used that comprised of a population of 384 employees selected from eight counties. Structured and open-ended questionnaires were used in the study. Data analysis was done using descriptive statistics, correlation and regression analysis
