dc.contributor.author | Jochen Wirtz | |
dc.contributor.author | Christopher Lovelock | |
dc.date.accessioned | 2023-06-08T07:45:29Z | |
dc.date.available | 2023-06-08T07:45:29Z | |
dc.date.issued | 2016 | |
dc.identifier.uri | http://localhost:8080/xmlui/handle/123456789/163 | |
dc.language.iso | en | en_US |
dc.publisher | World Scientific Publishing Co. Inc | en_US |
dc.subject | Marketing--Management. | en_US |
dc.subject | Professions--Marketing. | en_US |
dc.subject | Service industries--Marketing. | en_US |
dc.subject | Customer services--Marketing. | en_US |
dc.title | Services marketing : people, technology, strategy | en_US |
dc.type | Book | en_US |