dc.contributor.author | Valarie, A. Zeithaml | |
dc.contributor.author | Mary Jo Bitner | |
dc.contributor.author | Dwayne, D. Gremler | |
dc.date.accessioned | 2023-05-30T07:43:03Z | |
dc.date.available | 2023-05-30T07:43:03Z | |
dc.date.issued | 2018-01 | |
dc.identifier.uri | http://localhost:8080/xmlui/handle/123456789/15 | |
dc.language.iso | en | en_US |
dc.publisher | McGraw-Hill Education | en_US |
dc.subject | customer care | en_US |
dc.subject | Marketing | en_US |
dc.title | Services Marketing | en_US |
dc.title.alternative | Integrating Customer Focus Across the Firm | en_US |
dc.type | Book | en_US |